Friday, April 1
11:00 am - 5:30 pm AGB Registration Desk Open (Lounge - California Level)
12:30 - 4:00 pm Tour of the University of California, Los Angeles (UCLA)
Where in California do you find sun, a lushly landscaped campus with a sculpture garden and an inverted fountain, an auditorium patterned after a Milanese church, a 10-foot-long, two-ton bear, a media center named for a president, libraries with over seven million volumes, an Olympic sports pavilion and more? Join your colleagues for a student-led tour of the iconic UCLA campus, culminating in a 30-minute shopping excursion in the nation’s largest college bookstore or a visit to the Bruins Hall of Fame to see an array of renowned student athletes, past and present. Bus departs from the hotel at 12:30 and returns to the hotel by 4:00. Advance reservation required, bus transportation provided.
4:30 - 5:30 pm First-Time Attendees Reception: Speed Mentoring (Westwood)
English poet John Donne once wrote, “No Man or Woman [sic] is an Island . . .” This holds true, unless, of course, you are a board professional—it can be an isolating experience, albeit enriching. Be assured, you are not alone.
First-time attendees to the Workshop for Board Professionals are invited to meet with up to three different seasoned board professionals. This interactive opportunity will help you forge peer connections and assist you in identifying areas of mutual interest, solving problems, finding resources, and affirming that shared experiences lead to shared solutions. Get to know your peers quickly in this interactive and informal session.
5:30 - 6:30 pm Opening Reception (Pacific Palisades)
All participants and their guests are encouraged to attend this social event, sign up for dinner groups, and mingle with friends old and new.
6:45 pm Evening in Los Angeles
Join colleagues for dinner at one of the great restaurants nearby or at the hotel; reservations will be made for groups of six to eight. (Participants are responsible for the cost of their own dinner and transportation.)
Saturday, April 2
7:30 am - 5:30 pm Registration for the National Conference on Trusteeship and Workshop for Board Professionals
Pick up materials at registration, the enjoy a continental breakfast available starting at 7:30 am in the Olympic Ballroom (Plaza Level).
8:00 - 9:00 am Networking Roundtables and Breakfast Buffet (Constellation Ballroom)
Roundtable Schedule
Enjoy breakfast while chatting with colleagues about a topic of mutual interest. Join one of 15 roundtable discussions facilitated by an experienced board professional who will encourage participants to share their insights and advice. Topics include Trustee Life Cycle, Retreats—Developing Strategic Agendas, Doing More with Less in the Board Office, Strategic Use of Board Social Time, Board Leaders—Identifying and Nurturing Trustee Potential, Special Events, Board Chair/BP Relationship Building, and Taking Care of Yourself While Caring for the Board.
9:15 - 9:30 am Welcome (Consetllation Ballroom)
Charlene Reed, program chair, Workshop for Board Professionals, and secretary to the board of trustees and chief of staff, Kent State University
Richard Legon, president, Association of Governing Boards of Universities and Colleges
9:30 - 10:30 am Opening Plenary (Constellation Ballroom)
The New Normal: Finding Opportunity in a Time of Great Change
Benjamin Quillian, executive vice chancellor and chief financial officer, The California State University System
Changes in the economy and society mean there is a “new normal” for American higher education. College and university leaders are rethinking their traditional approaches for meeting the challenges—and opportunities—of improving student success, increasing access, addressing affordability, and ensuring greater transparency and accountability. Hear the insights of a leader of one of the nation’s largest higher education systems and his ideas for how boards and administrators can leverage these times for the benefit of the institutions they serve.
10:30 - 10:45 am Break
10:45 - 11:45 am Concurrent Sessions I
Choose one of four 60-minute sessions
1. Technology Track: ABCs of Board Technology (Westwood)
Jeannie Phillips, executive officer, board of regents, University of Alaska System
Kimberly Brown, chief of staff and assistant corporate secretary to the board of trustees, University of West Florida
You've heard that famous saying, "Technology is great, when it works." Well, it can work for you. It is time to get “on board” and amaze your trustees with your efficiency and capabilities. This session will prepare you with the basics you need to use technology-enhanced methods in your board operations. Expect to learn how to use email, web, and audio/video with your trustees, before, after, and during meetings. Independent, public, and foundation colleagues are encouraged to join this session.
E-Governance is Good Governance
2. Board Assessment: The Journey to Good Governance (Encino)
Mitzi Norton, director, office of the president, Adler School of Professional Psychology
Paula Ammerman, director, board of trustees office, The Pennsylvania State University
Board governance is demanding, and it is also a crucial part of organizational effectiveness and the life of your institution. If you ever ask yourself if your board is focusing on the right things, then perhaps it is time for your board to complete a board assessment. Board assessment gives your trustees the opportunity to examine their performance and put in place best practices that will help them demonstrate to the community their commitment to excellence.
Board Assessment Tools
3. Managing Differences in the Board: Demographics, Learning Styles, and Expectations (Brentwood)
Elizabeth Kassebaum, executive secretary, board of trustees, and vice president for college products, College of Charleston
Jane Epstein, assistant secretary of the college, Bryn Mawr College
Maureen Ramirez, director, Minnesota Civic Engagement Table, and regent, University of Minnesota
Like society itself, higher education boards increasingly are composed of members with wide-ranging backgrounds, perspectives, expectations, and preferences. Learn how colleagues are successfully navigating these differences and join a discussion about how we, as board professionals, can help our boards and institutions prepare for and effectively engage current and future generations of board members and leaders.
4. The Board's Role in Fundraising (Sherman Oaks)
Meredith Harper-Bonham, chief of staff and secretary of the board of trustees, Hamilton College
Michael McGreevey, vice president for development, Wells College
Trustees of private colleges and universities are considered our most important volunteers, but they also are expected to make significant financial donations. Join two professionals who have worked in both the development and presidential offices to discuss strategies on how the board professional and the advancement office can collaborate to ensure that trustees are inclined to contribute more than their work and wisdom.
12 noon - 1:00 pm Networking Luncheon (Breeze Lawn - Lobby Level)
Enjoy lunch outside with colleagues and take advantage of the California sunshine. A program committee member will join each table.
1:15 - 2:30 pm Concurrent Sessions II
Choose one of four 75-minute sessions
1. Technology Track: Integrating New Media into University Communications (Westwood)
Greg Block, director of media relations and new media, San Diego State University
Facebook, Twitter, YouTube, uStream, Foursquare, GoWalla—the list goes on and gets longer every day. Media these days is just as much about creating and managing communities as it is standing in front of or behind a camera. Join this session to get an overview of social media and talk about the power and pitfalls of emerging technologies, implications for policies and decision making, and how transparency in leadership and governance can be supported through social technologies. This session will include information for both public and private institutions.

Integrating New Media into University Communications - Presentation
Legal Standpoint - Does Your Institution Need a Social Media Policy?
2. Board Professionals 101 (Encino)
Mary Elizabeth Collins, executive assistant to the president and secretary of the corporation, University of Puget Sound
Julie Miller, secretary to the board of governors and executive assistant to the president, Wayne State University
One of the most common and recurring responsibilities of board professionals is to design and deliver orientation programs for new board members. How does one go about orienting oneself? This session is designed for board professionals who are new to their positions and includes information on the "toolkit" that board professionals should have at the ready.
3. The Legal Primer for Board Professionals (Brentwood)
Mary Kennard, vice president, general counsel, and secretary of the board of trustees, American University
This session provides an overview of current legal issues affecting board governance and the work of board professionals. Topics covered include: conflict of interest disclosures and the new 990 tax form; minutes, records and resolutions; charters, agendas and audits; fiduciary duty of trustees; trusts and estates; documenting executive compensation decisions; and confidentiality of records, open records, and FERPA.
The Legal Primer for Board Professionals
4. Financial Oversight for the Board (Sherman Oaks)
Peter Taylor, executive vice president and chief financial officer, University of California System
Rick Staisloff, principal, rpkGROUP, and former vice president for finance administration, The College of Notre Dame of Maryland
Colleges, universities, and foundations are challenged in these economic times to do more with less, and the board’s financial oversight is vital to their success. Participants will learn how effective boards ensure accountability and add value to the budgeting and planning process in both public and independent institutions by focusing on strategic goals, long-term plans, and data-informed decision making.
2:30 - 2:45 pm Break
2:45 - 4:15 pm Concurrent Sessions III
Choose one of three 75-minute sessions or one 90-minute session.
1. Case Study - Presidential Transition (Encino)
Kent John Chabotar, president, Guilford College
Explore the demands, complexities, and opportunity of presidential transition by joining your peers and facilitator Kent John Chabotar in a case study session, new to the Workshop for Board Professionals. Participants will work in teams, share results, and learn how to lead and leverage this pivotal time in institutional history. Case study will be distributed in advance, and the session will be limited to 40.
Presidential Transition - PowerPoint Presentation
Presidential Transition - Case Study
2. Challenges and Opportunities in Trustee Orientation (Brentwood)
Charles Robinson, general counsel of the regents, University of California
Kai S. Swanson, executive assistant to the president, Augustana College
All board professionals are expected to participate in—and often design—an orientation program for new trustees. Yet the situations that board professionals confront are different from institution to institution. This session will explore how one private and one public institution approach new board member orientation—and the subsequent opportunities for continuing education once trustees are in their jobs. It will examine the legal dimensions of orientation and offer a new "campus immersion" model for getting trustees on board.
Augustana College - Jargon Sheet
Augustana College - Trustee Orientation
3. Management Skills for Board Professionals (Sherman Oaks)
Kelly O. Chezum, vice president, external relations, Clarkson University
Francie A. Frederick, general counsel to board of regents, University of Texas System
The position description of a board professional rarely prepares you for the full range of responsibilities required to meet the current and future needs of the board and president. Scarce resources, staff reductions, technology changes, and leadership transitions present continuous new challenges. This session will introduce board professionals to key management skills and competencies needed to master the complexity of our roles and suggest resources for skill development in particular areas.
4. Technology Track: IT Marketplace - The Good, the Bad, and the Ugly (90 minutes - 2:45 - 4:15 pm) (Westwood)
Kelly Brown, executive assistant to the general counsel, Abilene Christian University
Sally Churchill, vice president and university secretary, University of Michigan
Carol Felkel, secretary to the board, The University of Texas System
Jeannie Phillips, executive officer, board of regents, University of Alaska System
Karen Rabon, associate general counsel to the board of regents, The University of Texas System
Time to shop! And we all love to shop, don't we? Join board professionals who will highlight software and hardware they are currently using in their offices and in the board room. There will be a demonstration on iPads, audio and video conferencing systems, Fileshare (archiving), and SharePoint (Web portals). Our colleagues will provide the ups and downs of each product as well as how it will impact finances.
T'ship 101 - On iPads and Board Books
From FileDrawers to FileNet - Behind the Digital Scenes in the Board Office
The Good, the Bad, and the Ugly - PowerPoint Presentation
Evening on Your Own in Los Angeles
See the city and continue networking with colleagues over dinner.
Sunday, April 3
6:30 - 7:30 am Walking Group
Put on your walking shoes and get your blood flowing before starting our final day. Meet in the main lobby. Chris Melanson, Unity College, and Jeannie Phillips, University of Alaska System, will lead the group.
7:30 - 8:30 am Networking Roundtables and Breakfast Buffet (Constellation Ballroom)
Roundtable Schedule
Enjoy a second helping of small-group discussions over breakfast with peers. By popular demand, many topics will be repeated from Saturday’s lineup, and a few new presenters and topics will be introduced.
8:30 - 9:30 am Plenary Session: Academic Quality and Shared Governance (Constellation Ballroom)
Moderator:
Merrill Schwartz, director of research, AGB
Panelists:
Thomas C. Longin, AGB senior fellow, and trustee, Carroll College
William Tierney, University Professor, Wilbur-Kieffer Professor of Higher Education, and director, Center for Higher Education Policy Analysis, University of Southern California
R. Barbara Gittenstein, president, The College of New Jersey, and member, AGB Council of Presidents
Panelists will discuss lessons learned and topics such as student learning outcomes, board-faculty relations, shared governance, AGB’s forthcoming Statement on Board Responsibility for Educational Quality, and a related report, "How Boards Oversee Educational Quality."
9:30 - 9:45 am Break
9:45 - 10:45 am Concurrent Sessions IV
Choose one of four 60-minute sessions.
1. Technology Track: ABCs of Board Technology (repeat) (Westwood)
Jeannie Phillips, executive officer, board of regents, University of Alaska System
Kimberly Brown, chief of staff and assistant corporate secretary to the board of trustees, University of West Florida
You've heard that famous saying, “technology is great, when it works.” Well, it can work for you. It is time to get “on board” and amaze your trustees with your efficiency and capabilities. This session will prepare you with the basics you need to use technology-enhanced methods in your board operations. Expect to learn how to use email, web, and audio/video with your trustees--before, after, and during meetings. Independent, public, and foundation colleagues are encouraged to join us.
2. Making Your Minutes Count (Brentwood)
Lorrie Kyle, assistant secretary and executive assistant to the president, Rollins College
Irene Birrell, university secretary, University of Western Ontario
A fundamental component of the board professional’s portfolio is preparation of meeting minutes. Learn best practices for taking and keeping minutes, including coordinating board agendas and minutes, matching the style of your minutes to the style of your board, what needs to be included—and what doesn’t.
Making Your Minutes Count - PowerPoint Presentation
Mintues of the Governing Board Meeting - University of Western Ontario (Sample 1)
Minutes of the Governing Board Meeting - University of Western Ontario (Sample 2)
3. Mentoring: What Keeps You Up at Night? (Encino)
Paula Ammerman, director, board of trustees office, The Pennsylvania State University
Julie Miller, secretary to the board of governors, and executive assistant to the president, Wayne State University
What are the things that keep you awake at night? This session is designed for mid-level board professionals to have an intimate conversation with a small group of seasoned board professionals. Bring your burning question or issue—shared experiences lead to shared solutions. All conversations are completely confidential and attendance will be limited to a maximum of 10.
4. Adding Value: Moving Beyond Your Operational Role (Sherman Oaks)
Louis Charpentier, secretary of the governing council, University of Toronto
Magdiel Narvaez, executive director, office of the board, Inter American University of Puerto Rico
The value we as board professionals bring to organizational life and success extends far beyond our formal role in governance. Join two longstanding colleagues in what is sure to be a stimulating discussion of this role with strategies you can take home to your organization.
11:00 am - 12 noon Remarks From the Chair and Closing Plenary: Board Professional on the Hot Seat (Constellation Ballroom)
Facilitator:
Heather Fehn, chair, Board Professionals Leadership Group, and executive assistant to the president and secretary to the board of trustees, The College of New Jersey
Panelists:
Artis Hampshire-Cowan, senior vice president and secretary, Howard University
Richard Riddell, vice president and university secretary, Duke University
Facilitated by two experienced board professionals, this session provides an opportunity to share some of our most challenging situations.
Noon - 12:15 pm Concluding Remarks and Adjournment (Constellation Ballroom)
Charlene Reed, program chair, Workshop for Board Professionals, and secretary to the board of trustees and chief of staff, Kent State University
Dusti Cermak, program vice-chair, Workshop for Board Professionals, and associate director, donor relations, The University of Iowa Foundation
Workshop Resources of General Interest
The Changing Landscape of Presidential Leadership
The Expanding Role of the Board Professional
Leadership in Governance: The View from AGB's Current and Former Board Chairs
State Governance Action Report 2011
AGB Statement on Board Responsibility for Institutional Governance
AGB Statement on Board Responsibility for Intercollegiate Athletics
AGB Statement on Conflict of Interest
AGB Statement on Board Accountability
AGB-CHEA Joint Advisory Statement on Accreditation and Governing Boards
Brief Presenter Biographies
Resources for Board Professionals