The Information Mosaic: Strategic Decision Making for Universities and Colleges

Shifting to a data-informed culture often requires a change in operations. This brave and comprehensive book from two highly respected higher education tacticians offers a detailed roadmap for trustees to follow as they engage in discussions about how to implement the use of critical data through performance indicators, benchmarking, dashboards, scorecards, and other concepts and tools that characterize today's higher education information mosaic.

CHAPTERS INCLUDE:

• The Changing Environment of Higher Education
• Why Trustees Need Strategic Information
• Uses of Strategic Information in Decision Making
• What Does It Mean to Be Strategic?
• When Do Trustees Need Strategic Information?
• Strategic Information Sources
• The Organization of Information for Decision Making
• Benchmarking: Judgment and the Role of External Reference Groups
• Reference Groups: How Are They Formed?
• A Roadmap for Decision Making