The AGB Board Bot is an artificial intelligence (AI) chatbot trained on curated AGB governance resources. 

AGB has a vast library of content that can address almost any governance question that you may have. However, members have expressed concern that finding the right resource to quickly answer questions can be tricky. AGB created the Board Bot so that you can get accurate answers at your own speed. 

The AGB Board Bot can provide information and guidance on governance and strategic issues related to colleges, universities, and their foundations, based on AGB’s content library. It also includes recommended AGB content sources from which the answers are taken. It allows for greater accessibility because it replaces traditional search and browsing to find answers quickly. 

The AGB Board Bot was created to help members quickly understand governance topics. It is not meant to answer questions about AGB membership, staff, upcoming event details, or similar matters. Further, the AGB Board Bot can’t answer questions about things that are not part of the AGB content used to train the chatbot. It can’t provide legal advice, access personal information, search the web, interact outside of provided knowledge, predict future events or trends, or perform tasks outside of governance guidance.

It also doesn’t summarize books. Unlike a search engine such as Google, the AGB Board Bot does not search based on keywords. It uses semantic search, looking for meaning in your inquiry and trying to match it to the training content. It is important to think about how you are asking a question. Instead of asking, “Summarize Higher Education Business Models Under Stress for me,” rephrase it to say, “What can you tell me about concerns around the business model?” The AGB Board Bot will likely find information about Higher Education Business Models based on the question. However, if you ask for a specific source by title, the AGB Board Bot won’t be able to match the meaning of that inquiry to the meaning located within the source.

As an AI chatbot, the AGB Board Bot is a sophisticated next-word generator. Seldomly, it could “hallucinate” and provide an incorrect response. Given that the AGB Board Bot is trained on AGB’s material, the likelihood of an error is possible but very unlikely. Do not rely on the AGB Board Bot for any kind of legal advice. 

The AGB Board Bot is trained on curated AGB content, including books, reports, statements, Trusteeship magazine articles, and more! For additional information about the specific content categories, refer to the AGB Board Bot’s Terms of Use. 

AGB does not use the questions or data you input to “train” the Board Bot. 

The AGB Board Bot is updated with new content monthly, continuously replacing older content with newer content. 

No. The AGB Board Bot has no access to specific member data! 

The AGB Board Bot is equipped with a thumbs up/thumbs down feedback mechanism. If you are unsatisfied with the response, click the thumbs down button and feel free to explain your reasoning.

You can also use the form on this page to provide your overall feedback given your experience with the AGB Board Bot. 

No. AGB members have shared that our concierge (a real, live person!) is a tremendous benefit. Should you have questions about your membership status, upcoming events, dues information, or other membership-related matters, please feel free to reach out to concierge@AGB.org.